This website functions as an informational hub about the network rather than a booking platform. To make a reservation, please visit the individual website of the hotel you would like to stay at.

Most Ivy Group hotels accept major credit and debit cards such as Visa and Mastercard for online bookings, with cash payments often also available on-site. Accepted methods may vary slightly by property.

Deposit requirements vary by hotel and by the specific rate or room type selected. Rate details on each hotel's booking page will indicate whether a deposit or full prepayment is required.

Yes, most Ivy Group hotels accept reservations through phone calls or WhatsApp, in addition to online booking. Contact details for each property are available on their respective websites.

Yes, once your reservation is completed you will typically receive a confirmation by email or WhatsApp with your booking details, including dates, room type, and any relevant policies.

In most cases, yes, though this depends on the rate type and how far in advance you request the change. We recommend contacting the specific hotel directly as soon as possible if you need to modify your dates or room type.

Yes, several of our hotels can accommodate group bookings for larger parties, corporate travel, or events. It is best to contact the specific hotel directly to discuss group rates and availability.

Most Ivy Group hotels require the primary guest booking the reservation to be at least 18 years old. Specific age requirements can be confirmed on the individual hotel's website or by contacting them directly.

You can note preferences such as a specific room, floor, or view in the special requests section during booking, or by contacting the hotel directly. These requests are accommodated based on availability and are not always guaranteed.

This depends on the specific hotel's website. Some allow guest checkout without an account, while others may offer the option to create a profile for faster future bookings.

Room rates displayed during booking generally reflect the final price, but this may vary by hotel regarding service charges or local taxes. Always review the full price breakdown before completing your reservation.

Yes, most hotel booking systems allow you to select multiple rooms within a single reservation. For larger group needs, contacting the hotel directly may provide additional flexibility.

Yes, Ivy Group hotel booking systems use secure, encrypted connections to protect personal and payment information submitted during the reservation process.

Yes, you can make a reservation on behalf of another guest. Be sure to enter the correct guest name and contact details so the hotel can properly prepare for their arrival.

Typically you will need to provide your full name, contact details, arrival and departure dates, number of guests, and payment information to complete a reservation.

Some hotels may be able to coordinate a restaurant table alongside your room booking, especially for special occasions. It is best to mention this request directly to the hotel when booking.

Breakfast inclusion depends on the specific rate selected and the hotel's current offers. Room descriptions on each hotel's website typically indicate whether breakfast is included.

Yes, if you know your arrival time will be later than standard check-in hours, you can note this in the special requests section or contact the hotel directly to arrange it in advance.

No-show policies vary by hotel and rate type. Typically, the booked nights may be charged in full, and any deposit paid may not be refunded. Check the cancellation policy shown at the time of booking for exact terms.

Yes, since Bihter Baku operates independently of any hotel, table reservations are made directly with the restaurant rather than through a hotel booking system.

Yes, room rates generally fluctuate based on seasonal demand, with higher rates typically expected during peak travel periods and holidays. Checking rates for your specific travel dates will give the most accurate pricing.

Some rate types allow a partial deposit online with the remaining balance settled at check-in, while others require full prepayment. This will be clearly indicated during the booking process.

Booking directly with the hotel often provides the best available rate, along with more direct communication for special requests. Comparing rates across platforms is still a good practice before confirming.

Yes, special requests such as room decorations for birthdays or anniversaries can often be arranged. Mention these details during booking or contact the hotel directly to confirm availability and any associated costs.

If you experience technical issues while booking online, we recommend contacting the specific hotel directly by phone or WhatsApp so their team can assist you or complete the reservation on your behalf.